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Food Banks and Financial Support

Access to financial support and foodbanks from Solihull LA   Oct 2020

Please pass this message on to your parent and carer community - particularly those families who get free schools meals. You will be very aware of the national debate about the availability of support to families during the half-term break and this is being sent out to clarify our local arrangements.


It has been a really difficult year for everyone but it has been especially challenging for those people who are unemployed or who are having to manage on a reduced income. There is a lot of support available for Solihull residents who are struggling financially.


Solihull Council's Here2Help [link] pages have information on how to access a range of support. This includes access to financial support or help with access to food. 


We work closely with a number of local foodbanks in Solihull who are happy to support anyone in need. More information is available on the Here2Help [link] pages.


The council’s call centre can help connect you to local community and neighbourhood support or refer you to a local food bank - just call 0121 704 6000.


Support is also available from The Around Again Social Supermarket in Fordbridge and from Age UK who can do shopping for elderly people with a medical condition or special cultural dietary need.


For more information on all of the support available you can ring Solihull Connect on 0121 704 6000 or go to our Here2Help [link] on the council's website.

Kingfisher Food Bank is open on Tuesdays and Fridays from 12.30 – 2.30pm. To find out about their voucher system and arrange a time to visit and collect a food parcel, please call 07902030134 or email



As the Coronavirus pandemic unfolds in the UK, our main priority is ensuring the safety of everyone who comes to our food bank – whether it’s someone needing help, someone volunteering their time, or someone making a donation.
Things are changing quickly, so we’ll keep our website and social media updated regularly with information about what’s happening at Kingfisher Foodbank and how people can access support and help us be there for people in crisis.

We’re still supporting people with emergency food but we’re running a reduced service due to measures put in place to slow the spread of infection. 

Our foodbank is open to clients at the normal time of 12.30-2.30pm at Auckland Hall Smith Wood.

Donations will be accepted at a separate time between 10.30-12.00 noon. 
However our foodbank centre at Shard End will not be operating at the present time.

Emergency voucher for people in poverty can be obtained from 
Citizens Advice Solihull Borough 0300 330 9019 (E-referral code only)
 0808 2082 138 ask for an E-referral to our foodbank
Birmingham Settlement on 0121 250 0765 or 0121 250 0777 ask for an E-Referral to our foodbank
Solihull Connect 0121 704 6000 (E-referral code only)
Job Centre Chelmsley Wood (must be collected from their building call the number on their door).

Family Support Team (Solihull Children’s Centre) North 0121 788 4473 East/West 0121 788 4300
Kitts Green & Shard End Children’s Centre, Children under 5 call 0121 752 1100 0121 752 1280
For families with children over the age of 5 Call CASS 0121 303 1888

We’re here for you – instead of coming to the food bank in person, please contact us via email or mob:07902030134